Question 1

Will my laptop work with the notebookwings?

Accepted Answer

The mobile displays of notebookwings work with almost every notebook. For more information please click on the link below.

Click here to find out if your notebook works with notebookwings.

Question 2

What cables do I use?

Accepted Answer

Click here to find out which cables you need for the connection.

Question 3

Where can I find the user guide?

Accepted Answer

Click here to access and download the user guide.

Question 4

Where can I get an HDMI adapter if I need one?

Accepted Answer

Over the years we have worked with dozens of adapters and can therefore advise you very well. You are also welcome to receive a suitable adapter from us with your order. To do this, simply specify your notebook model and the adapter you need when you place your order. We will find out the suitable adapters for you and send you an offer.

Question 5

The screen text is too small, I can't read it."

Accepted Answer

Windows:If you find the text on the notebook wings too small, you can increase the size of the text via the Windows settings. To do this, go to Settings > System > Display, select the display at the top and increase the "Size of text, apps and other elements" under "Scaling and arrangement". For example, set a value of 150% and the text should be easy for you to read.Mac OS:If the text on notebookwings is displayed too small for you, you can enlarge the text via the settings of your Mac. To do this, go to System Preferences > Display > in the Display tab, select the "Scaled" radio button. Select the resolution 1344 x 756.

Question 6

My Audio isn't working now.

Accepted Answer

Windows:To do this, go to Settings > System > Sound and select a source other than "HDMI (Intel(R) Display Audio)" under "Select Output Device". If you have multiple sources available, test through them until you have sound again.Mac OS:To do this, go to System Preferences > Sound > Output and select "Internal Speakers" from the "Select a device for sound output" list.

Question 7

My PC screens are duplicated (1|3, 2|3 issue)"

Accepted Answer

Don't worry, this is a quick and easy customization in your display settings. Follow the step-by-step guide below to set everything up.If you see a similar picture as below, your screens are duplicated and you need to switch to extended screens. To do this, follow these steps:

In Windows, go to Settings > System > Display and under "Rearrange screens" click on the rectangle with "1|2" (or in some cases "1|3" or "2|3") and highlight it blue .
Scroll down to the "Multiple displays" section.
Select "Extend these displays" from the "Multiple screens" drop-down menu.
Make sure you select "Keep changes" in the subsequent message, Note that the message may be displayed on one of your additional screens, but still make sure you select "Keep changes".

Question 8

Can I extend and mirror my display?

Accepted Answer

Yes, you can both extend and mirror your display. To do this, simply go to your laptop's display settings and select which setting you want to use.

Question 9

One of my screen is upside down.

Accepted Answer

Don't worry, this is actually how the product was designed and can be easily fixed. Below is a quick guide on how to rotate the display on Windows and MacOS.Windows:
Go to your display settings under Start > Settings > System > Display.
Identify the upside down screen by clicking on the "Identify" button.
Click on the upside down screen within the display menu, highlighting it blue (as shown below).
Scroll down to "Scaling and Arrangement", click on the "Orientation" dropdown menu and select "Landscape (flipped)". If this is already selected, then select "Landscape".
 
MacOS:
Open the "System Preferences".
Select "Displays" from the menu.
Move the cursor to the upside down screen.
Click on the display menu in the upside down screen.Then click on the "Rotation" dropdown menu and select "180 degrees". If this is already selected, then select "Standard".

Question 10

Are the notebookwings compatible with Chromebook?

Accepted Answer

Yes! As long as your laptop has a diagonal display of at least 13 inches, the notebookwings are compatible! Please check our question "Will the notebookwings work with my laptop?" above for additional information.

Question 11

Can I use Remote Desktop or VPN on the notebookwings?

Accepted Answer

Many customers need to use a VPN service like Remote Desktop to access a network computer. Using your notebookwings with one of these services is just as easy as using it with standard monitors.

Question 12

Can the notebook wings be used with my Microsoft Surface Pro?

Accepted Answer

The notebookwings are compatible with the Microsoft Surface Pro (versions 3, 4, 5, 6, 7, X). However, the following adjustments are required:
Versions 3-4 require a Microsoft Surface Dock and 2 x Mini DisplayPort to HDMI adapters to work properly.
Versions 5-7 can take advantage of the Microsoft Surface Dock 2, which only allows one cable per screen (included with notebookwings).
Version 7 can also use the native ports to connect, but you'll probably want to use the charger that comes with your Surface to ensure the notebookwings are adequately powered.
Version X uses 2 included USB-C cables to provide video and power for the notebookwings' runtime. You will likely want to use the charger connected to your Surface to ensure the notebook wings are sufficiently powered.
Please note that the notebookwings cover the Surface's built-in kickstand, so the notebookwings' built-in kickstand must be used.All in all, while the notebookwings are compatible with the Surface Pro, we find that they are best used on a traditional notebook and not a tablet.

Question 13

Are the notebook wings compatible with my Surface Book.

Accepted Answer

The notebookwings are compatible with all versions of the Microsoft Surface Book. However, adjustments are required:
Surface Book 1: This model has 2 x USB-A and 1 x mini DisplayPort. For the first display, use a mini DisplayPort to HDMI adapter for video and a USB-A for power. For the second display, use a USB-A to HDMI+USB adapter, for video and power input.
Surface Book 2 & 3: This model only needs a USB 3.0 to HDMI adapter to provide video for the display. The rest of the ports work with the model's native ports.

FAQs